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privacy policy

This www.clippertea.com.sg website (“1872 Clipper Tea Website”) is owned and operated by NAVA 1872 Pte. Ltd. (“Nava”). Nava is committed to protecting your privacy. This Privacy Policy explains our data processing practices. By using the website, you consent unconditionally to the terms of this Policy.

  • What does the Privacy Policy cover?
  • How does Nava manage your information?
  • What information options are registered users of 1872 Clipper Tea Website entitled to?
  • Does Nava share and disclose your information?
  • What are cookies and how does Nava use them?
  • Changes to Privacy Policy

What does the Privacy Policy cover?

  • Nava's treatment of personally identifiable information that Nava collects when you are on the Nava site.
  • This policy also covers Nava's treatment of any personally identifiable information that Nava's business partners share with Nava.
  • This policy does not apply to the practices of companies that Nava does not own or control, or to people that Nava does not employ or manage.

How does Nava manage your information?

  • Any information obtained from 1872 Clipper Tea Website will be received only by Nava and stored in our database.
  • Personal information will be stored by Nava when you register at 1872 Clipper Tea Website, or when you subscribe to 1872 Clipper Tea Website mailing list.
  • When you register at 1872 Clipper Tea Website, following information is required:
    • Username
    • Password
    • Password prompt
    • Answer to password prompt question
    • Email address
    • Mailing address (optional)
  • Please be informed that it will be necessary to include your contact number during checkout.
  • Nava uses your information for these purposes:
    • Manage and improve the 1872 Clipper Tea Website;
    • Administer and operate your account;
    • Process your orders;
    • Tell you important changes to the “1872 Clipper Tea Website” and our services;
    • Manage promotions, competitions, customer surveys and questionnaires;
    • Check and verify your identity;
    • To fulfil your requests for certain products and services.
  • Nava does not store your credit card information on our server. Credit card information will be directly entered in the highly secured and authorised bank site or payment gateway for approval.
  • Nava uses a highly secure server so that all information submitted is given only to us

What information options are registered user of 1872 Clipper Tea Website entitled to?

  • You have the ability to edit your registered information and preferences including whether you want Nava to contact you with information of promotions and new products.
  • Your registered information is password protected for your privacy and security.
  • Nava uses SSL (Secure Sockets Layer) encryption in certain areas to protect data transmission.
  • SSL is a software, which encrypts information you input.

Does Nava share and disclose your information?

  • Nava will not sell or rent your personal identifiable information.
  • Nava will only send your personal identifiable information to other companies when:
  • We have your consent to share information;
  • We need to share your information to provide the product or service you have requested;
  • We need to send the information to companies who work on behalf of Nava to provide a product or service to you, for example, third-party courier services.
  • These companies do not have any right to use the personal identifiable information we provide them beyond what is necessary to assist us.

What are cookies and how does Nava use them?

  • Cookies are alphanumeric identifiers that we transfer to your computer’s hard drive through your Web browser to enable our systems to recognize you and provide features.
  • Nava does not use cookies to track your online activities and behaviour.

Changes to Privacy Policy

  • Nava may amend this policy from time to time. If any substantial changes are made to the way we use your personal identifiable information, you will be given ample notification.
  • You agree that your continued use of 1872 Clipper Tea Website and services after such amendment will establish your acceptance of and agreement to be bound by the revised policy.

Google Analytics

1872 Clipper Tea uses features of Google Analytics, please see this link http://www.google.com/policies/privacy/partners/ for how your data is collected and https://tools.google.com/dlpage/gaoptout for how to opt-out of any Google Analytics tracking.

As part of the above, 1872 Clipper Tea may use Google Analytics features based on Display Advertising, including but not restricted to the following: Remarketing, Google Display Network Impression Reporting, DoubleClick Campaign Manager Integration, and Google Analytics Demographics and Interest Reporting. Google has developed the Google Analytics Opt-out Browser Add-on to enable website visitors opt-out from get their data from the website visit collected by Google Analytics. Alternatively, you can use the Google Ads Settingsto opt-out of Google Analytics for Display Advertising and customize Google Display Network ads.

1872 Clipper Tea also uses Remarketing with Google Analytics to advertise online; third-party vendors, including Google, may show 1872 Clipper Tea ads on sites across the Internet. 1872 Clipper Tea and third-party vendors, including Google, use first-party cookies (such as the Google Analytics cookie) and third-party cookies (such as the DoubleClick cookie) together to inform, optimize, and serve ads based on visitors’ past visits to 1872 Clipper Tea , as well as report how ad impressions, other uses of ad services, and interactions with these ad impressions and ad services are related to visits to 1872 Clipper Tea.

When you log on to the 1872 Clipper Tea website, 1872 Clipper Tea with the help of Google Analytics may use your browsing behaviour to connect it with any other data that has previously been provided by you, in accordance with this Personal Data Protection Policy.